Mar 24, 2026
Synergy Group AI Becomes Authorized Agency in the Zoom Channel Partner Program
The company joins the Zoom Channel Partner Program through Jenne, Inc. to deliver AI-Powered Collaboration, UCaaS, and CX Solutions.
Miami, FL — March 24, 2026 — Synergy Group AI today announced that it has joined the Zoom Channel Partner Program as an authorized agency through Jenne. inc, a distributor of cloud-based communications services.
As an authorized Zoom agent, Synergy Group AI will support organizations across industries with platform strategy, deploy and optimize the Zoom Workplace ecosystem—including Zoom Meetings, AI Companion, Zoom Phone, Zoom Contact Center, and Virtual Agent, and provide ongoing advisory services—helping clients transform communications into a competitive advantage.
“We, at Synergy Group AI, are very excited about this new milestone because this partnership aligns closely with our focus on CX technologies, unified communications, and AI-driven operational intelligence. We don’t just deliver technology—we deliver transformation. As a Zoom Authorized Agent, we will help our customers unify collaboration, communication, and customer engagement into a single, AI-powered platform that accelerates growth and simplifies how work gets done.” Said Michael Weis, CRO, Synergy Group AI.
Industry analysts agree that the future of collaboration lies in integrated, AI-powered platforms. In its Top 5 Trends in UC&C for 2026, IDC highlights the convergence of unified communications and contact center solutions, noting that organizations are consolidating providers to simplify IT operations and enable the unified data flows required for next-generation Agentic AI. Similarly, Frost & Sullivan identifies comprehensive digital workplace suites as a major growth opportunity for 2026, underscoring the rising demand for platforms that integrate communication, collaboration, and AI to drive productivity.
With the Zoom platform, employees can collaborate, communicate, and manage customer interactions without switching between multiple systems. From virtual meetings and enterprise voice to contact center operations and team messaging, the platform enables organizations to complete most of their daily work within a single application.
The announcement reinforces Synergy Group AI’s commitment to bringing best-in-class collaboration and CX technologies to market while helping organizations build more connected teams and deliver more responsive customer experiences.
Over the last year, Zoom received multiple recognitions from leading global industry analyst firms, including being named a Leader in the Gartner® Magic Quadrant™ for UCaaS, recognition in the 2025 Gartner® Magic Quadrant™ for CCaaS, and a leader in The Forrester Wave™ for UCaaS 2025, among many other recognitions. In addition to these recognitions from the tech industry, the Television Academy honored Zoom in 2025 with the Engineering, Science, and Technology Award (Emmy Award) for its innovation in broadcast contribution.
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For more information on how Synergy Group can support your company, visit: www.synergrygroup.ai
About Synergy Group AI
Synergy Group AI is a technology advisory and solutions firm focused on customer engagement, AI-driven communications, and digital transformation. The company works with enterprises to implement modern collaboration platforms, unified communications solutions, and intelligent customer experience technologies that help organizations operate more efficiently and build stronger relationships with their customers.
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